Privacy Policy

Effective date: January 1, 2025

1. Introduction

Welcome to TaxMetr. We provide legal support in tax disputes and refund claims. Protecting your privacy and the security of your personal data is a core part of our commitment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

• Personal Identification Details: Name, postal address, email address, telephone number.
• Usage Data: Technical information automatically collected when you visit our website, including browser type, device information, and pages viewed.

3. How We Use Your Information

We use your data to deliver our legal services, respond to inquiries, update you on case developments, improve our website, and meet our legal obligations. Your information also helps us maintain effective communication and ensure quality support.

4. GDPR Compliance

TaxMetr is committed to compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"). We process your personal data on these legal bases:

• Consent: You have given clear permission to process your data for specific purposes.
• Contractual Necessity: Processing is required to fulfill a contract or agreement with you.
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations.

Your GDPR rights include:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object

To exercise these rights, please contact us via our contact form or the details provided below.

5. Use of Cookies

We use cookies and similar technologies to enhance site navigation, remember your preferences, and analyze site usage. You may disable cookies through your browser settings; however, this may affect the functionality and user experience of our site.

6. Information Sharing and Disclosure

We do not sell or rent your personal information. We may disclose information to:

• Comply with legal requirements or court orders.
• Protect and defend our rights or property.
• Engage service providers who assist with site operations under confidentiality commitments.
• Fulfill your requests when you give consent.

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize your data.

8. Security Measures

TaxMetr implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Contact Information

Swiss National Bank
Börsenstrasse 15
8001 Zurich
Switzerland
Phone: +41765027474
Business ID: CHE-869.265.340
For any questions or requests, please use our contact form.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with a new effective date. We encourage you to review this page periodically.